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Level 2
July 10, 2019
Question

how to fetch skipped records

  • July 10, 2019
  • 1 reply
  • 1706 views

Hi,

I'm trying to collect records that got skipped due to reaching communication limit, could you please help me in fetching it using smart list

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1 reply

AnneMarie_C
Adobe Employee
Adobe Employee
July 11, 2019

Hi Hemaprasath,

This document should help outline how to set up a smart list to identify those records. Identify Leads That Have Reached Their Communication Limit