How to enable advanced filter option during smart campaign creation as its disabled for me. | Community
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October 3, 2014
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How to enable advanced filter option during smart campaign creation as its disabled for me.

  • October 3, 2014
  • 2 replies
  • 1648 views
HI,
I am trying to create the smart campaign with advanced filter option. But advanced filter selection is disabled for me even though i am a admin. How to enable it ?
Much appreciated your help.

 
 

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Best answer by Dan_Stevens_
Based on your screenshot, you have 2 triggers and 1 filter.  Therefore, advanced filters wouldn't work here.  You would need another filter to enable this.  Keep in mind, Triggers are always "OR" (either one will qualify a lead to run through the flow).  So basically, your setup can only be 1 or 2 or 3.

2 replies

Dan_Stevens_
Dan_Stevens_Accepted solution
Level 10
October 3, 2014
Based on your screenshot, you have 2 triggers and 1 filter.  Therefore, advanced filters wouldn't work here.  You would need another filter to enable this.  Keep in mind, Triggers are always "OR" (either one will qualify a lead to run through the flow).  So basically, your setup can only be 1 or 2 or 3.
October 3, 2014
Thank you Dan Stevens for your suggestion. Now i can see "Use Advanced Filters".