How to create PMCF that tracks how many emails contacts click within a program? | Community
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Danielle_Wong
Community Advisor
Community Advisor
October 15, 2024
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How to create PMCF that tracks how many emails contacts click within a program?

  • October 15, 2024
  • 1 reply
  • 849 views

I know score is not a field type for the PMCF fields. Is there a workaround to create a field that can +X whenever a campaign triggers? Use case here is that we want to see how many emails people are clicking within a campaign. Thanks 

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Best answer by SanfordWhiteman

The only way is by using a webhook-compatible service that loops back to use the REST API and increment the value.

 

Curiously, you can send PMCF {{member.tokens}} in webhook payloads, yet can’t receive PMCF updates directly in response mappings. If your volume is low (10,000 score increases in a day, let’s say, though the actual threshold depends on your other integrations) it’s not a problem to call webhook → API.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
October 15, 2024

The only way is by using a webhook-compatible service that loops back to use the REST API and increment the value.

 

Curiously, you can send PMCF {{member.tokens}} in webhook payloads, yet can’t receive PMCF updates directly in response mappings. If your volume is low (10,000 score increases in a day, let’s say, though the actual threshold depends on your other integrations) it’s not a problem to call webhook → API.