How to count # of emails delivered, opened & clicked by Lead by time period | Community
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Anonymous
December 15, 2016
Question

How to count # of emails delivered, opened & clicked by Lead by time period

  • December 15, 2016
  • 2 replies
  • 1097 views

Hi,

We need to keep track of how many emails a person has received, opened or clicked. Not from the email program performance perspective, but from a lead perspective. I created a triggered campaign that keeps a cumulative count by adding "1" each time one of these actions is done:

HOWEVER, this only gives me a cumulative total. I can't run stats by specific time frame.

Any suggestion on what to do so I can see both cumulative total AND by specific time frame (e.g., Jan 01 to Mar 31)?

Thank you!

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2 replies

Devraj_Grewal
Devraj_Grewal
Level 10
December 15, 2016

An email performance report or email link performance report will actually work here. The setup will include all emails and the date of activity can be changed to Jan 01 to Mar 31. The smart list will be the email address of the lead in question. Then the resulting report will show how many emails were in that range.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    December 15, 2016

    Echo, the question should be in Products, not Community. "Community" here refers to the Nation website itself, and yes, this is confusing.

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