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February 18, 2015
Question

How to block SFDC sync for leads without values required in SFDC?

  • February 18, 2015
  • 1 reply
  • 695 views
I'm starting a campaign that collects email only, no name, title, company etc. How do I block the sync of these leads to Marketo? These are required fields in SFDC, and I don't want these in Salesfoce until we eventually get all their info.
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1 reply

February 18, 2015
Christine,

Sync will naturally fail as these are required fields in SFDC as you mentioned. However, unless you're using Marketo Program > SFDC Campaign sync, you'd need a program with either the "Sync lead to SFDC" or "Add to SFDC Campaign" flow step to sync leads - they are not synced automatically. To block sync, you could simply create a smart list that holds anyone missing the key information, and add a choice on the sync flow step to block folks on the smart list.