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Sant_Singh_Rath
Adobe Champion
Adobe Champion
June 19, 2018
Solved

How to block lead creation while uploading the lead without email address?

  • June 19, 2018
  • 2 replies
  • 3840 views

Today I have uploaded the leads with wrong mapping for email address but I noticed all the leads were uploaded having email address blank. Is there any way we can block this type of lead creation?

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Best answer by Grégoire_Miche2

We usually have a smart campaign that detects any lead creation with email address empty end immediately delete them from Marketo.

-Greg

2 replies

Jackie_Potts
Level 6
June 19, 2018

I don't think there is any way to block this. When importing, check the email address field example to make sure it is showing an email address.

Sant_Singh_Rath
Adobe Champion
Adobe Champion
June 19, 2018

Thanks Jackie!

~ Sant Singh Rathaur
Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
June 19, 2018

We usually have a smart campaign that detects any lead creation with email address empty end immediately delete them from Marketo.

-Greg

Sant_Singh_Rath
Adobe Champion
Adobe Champion
June 19, 2018

Thanks Greg! I think this would be the best way to remove them.

~ Sant Singh Rathaur
Grégoire_Miche2
Level 10
June 19, 2018

If you use a trigger, remember to add a wait at the beginning of the flow and test the existence of the email address as a choice in the flow, to avoid any issue with database latency on the creation that would drive to delete leads that do have an email address.

I personally prefer to use a batch.

-Greg