Question
How to block account from smart list if they've had an activity recently?
Hi there,
I'm working on a campaign where we are going to trigger emails from a success manager when a customer becomes "red." I'm trying to block company from receiving this email if they have any task/activity logged in the last 30 days, or is scheduled to happen in the next 2 weeks. I've tried the following but it doesn't work:
Not Activity was Logged
Subject: Is Not Empty
Date of Activity: This Quarter (obviously not ideal)
I'm guessing it isn't working because it is only taking out contacts that have had an activity, not the entire account. Any ideas on how I can block anyone from that account from receiving?
Thank you!
I'm working on a campaign where we are going to trigger emails from a success manager when a customer becomes "red." I'm trying to block company from receiving this email if they have any task/activity logged in the last 30 days, or is scheduled to happen in the next 2 weeks. I've tried the following but it doesn't work:
Not Activity was Logged
Subject: Is Not Empty
Date of Activity: This Quarter (obviously not ideal)
I'm guessing it isn't working because it is only taking out contacts that have had an activity, not the entire account. Any ideas on how I can block anyone from that account from receiving?
Thank you!