How to add when a contact clicks an email link to custom field | Community
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A
Anonymous
August 29, 2018
Question

How to add when a contact clicks an email link to custom field

  • August 29, 2018
  • 1 reply
  • 1883 views

I am trying to update a custom field with the date/time of when the contact clicks a specific link in an email. Is there a way to accomplish this through a Smart Campaign?

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1 reply

Kevin_Weisenber
Kevin_Weisenber
Level 4
August 29, 2018

Yes there is.

Use the smart list trigger to identify the user "clicks link in email" in the flow step you will want to use the change data value. Identify your custom date field and then use a system token {{system.date}} or {{system.time}}

A
Anonymous
August 29, 2018

Does it have to be a trigger or can it be a filter?

Kevin_Weisenber
Kevin_Weisenber
Level 4
August 29, 2018

If you use a filter you will be grouping them based upon your criteria i.e. filled out form in past 7 days and then a flow would time stamp whenever you run the batch. Seems like this would defeat your end goal.

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