How long: new Smart List to be visible to Member of Smart List | Community
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A
Anonymous
April 2, 2013
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How long: new Smart List to be visible to Member of Smart List

  • April 2, 2013
  • 4 replies
  • 1548 views
I created a new smart list, the lead count is low, but it's still not visible in the Member of Smart List filter after 15 minutes. How long does it usually take for a Smart List to be visible to that filter?
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Best answer by Josh_Hill13
Should be instantaneous. Try closing the tab and then reopen the campaign in a new tab. Occasionally I've had issues with that. Usually clicking on Flow and then back to Smart list works.

4 replies

Josh_Hill13
Josh_Hill13Accepted solution
Level 10
April 3, 2013
Should be instantaneous. Try closing the tab and then reopen the campaign in a new tab. Occasionally I've had issues with that. Usually clicking on Flow and then back to Smart list works.
Kimi_Heskett1
Kimi_Heskett1
Level 9
April 3, 2013
I agree with Josh, should be instant. I'd close, open and try again. If not I'd log a support case. 
A
Anonymous
April 3, 2013
A couple hours later, it worked..... kind of.  The smart list is visible now.  However, the parent smart list is not coming up with any leads.  So I'm guessing it's another MKTO system issue.
A
Anonymous
April 3, 2013
I have been having this problem quite a bit...the only way I can get it to recognize is to re-login to Marketo. It's annoying. (it used to be instantaneous)
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