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Mikes_Jones
Mikes_Jones
Level 7
September 4, 2019
Question

How long does it take for MKTO to update database after a mass delete?

  • September 4, 2019
  • 1 reply
  • 2278 views

Deleted some 12,000 records from Marketo only, but not seeing this being reflected in the database pie chart. Does it usually take some time for MKTO to update this?

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1 reply

Josh_Pickles
Josh_Pickles
Level 5
September 4, 2019

Hi Malik,

There could be a delay - it's best to check the All Leads/All People list to be sure that number has reduced. If your Marketo instance is tied to a CRM, it's possible your CRM has created a new lead record within Marketo to replace the one you have deleted.

    Josh_Pickles
    Josh_Pickles
    Level 5
    September 8, 2019

    Hi @Malik Zafar‌ - If you're happy with my response, please mark it as Correct to make it more easily identifiable as answered within the community.

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