How long before deleted Marketo PDF files no longer load | Community
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February 2, 2015
Question

How long before deleted Marketo PDF files no longer load

  • February 2, 2015
  • 2 replies
  • 971 views
I deleted some out of date PDF guides from Marketo about 36 hours ago, and while I thought they came down right away, I've noticed a couple of things, even after completely clearing my browser history:

1) some files still came up when I used the URL
2) sometimes the HTTP version was down, but typing HTTPS loaded the file (and vice versa)
3) sometimes the documents come down, but can then be loaded again hours later.

I'm assuming this is a result of Marketo using a CDN that takes time to propagate worldwide, but I can't find any info on that.

Can anyone confirm this or have any information on the amount of time it takes for files to permanently come down?

Thanks,
Berny
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2 replies

Justin_Cooperm2
Level 10
February 2, 2015
Can you file a support ticket? This doesn't sound right. Support will reach out to the appropriate owner and try to get this resolved for you.
February 3, 2015
Ticket has been created. Note that 72 hours has now lapsed and content is still downloadable.