How links clicked in forwarded emails assign future activity? | Community
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A
Anonymous
August 14, 2014
Question

How links clicked in forwarded emails assign future activity?

  • August 14, 2014
  • 2 replies
  • 664 views
To set the stage, let's say that we send an email to "Jason" with a link in it. Jason forwards that email to "Jim" by using the email systems forwarding feature and not the "forward to a friend" feature in Marketo.

Case 1) [Jim already has a Marketo cookie on his computer] Jim clicks on the link and visits several pages of our website. Will that activity be assigned to Jim or Jason?

Case 2) [Jim does not currently have a Marketo cookie on his computer] Jim clicks on the link and visits several pages of our website. Will that activity be assigned to Jim or Jason?


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2 replies

A
Anonymous
August 14, 2014
Once Jim clicked the "Jason" email, he will be cookied as Jason and your analytics will continue tracking activity from both users, unfortunately. 
A
Anonymous
August 14, 2014
Well, until he is either re-cookied by submitting a form or clicking a link/opening an email assigned to him. 
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