How do you remove approved emails from email only Campaigns that have run? | Community
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May 18, 2015
Question

How do you remove approved emails from email only Campaigns that have run?

  • May 18, 2015
  • 3 replies
  • 1959 views

Hi. One of my colleagues uses email only Campaigns quite a bit and I don't know of a way to unapprove and delete an email that's already been sent. We don't want want emails in the system not adhering to our templates to avoid someone from cloning the email and perpetuating the issue. Thanks!

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3 replies

Anna_Bruning1
Level 3
May 19, 2015

Hi Dan,

Do you need to keep the email program? You could archive the program so it and the email aren't as easily accessible/searchable or you could delete the program all together. I haven't found a way to remove the email from the program after it's been sent.

Best,

Anna

Josh_Hill13
Level 10
May 19, 2015

You can also remove the email reference in the send flow or Email Send. Check the Email > Used by tab and remove references until you can unapprove it.

Archiving also a good idea.

May 19, 2015

Dan Braunstein

@Josh Hill​

@Anna Bruning​ FYI. I moved this post to the Products and Support​ section of the site.

Kristen_Malkov1
Level 7
May 19, 2015

I think archiving is your best bet; also be sure you archive the template, not just the email/program.

May 20, 2015

Thanks all!