How do you add email signatures when there aren't any "user." tokens?

Question

I'm having trouble adding an email signature to my emails. In Salesforce I used the below code, but I don't have any "User" tokens to choose from. However, I do have "Account owner" tokens but that won't always work for me. Any suggestions?

{!User.FirstName} {!User.LastName}
LinkUp Job Search Engine
{!User.Phone}
{!User.FirstName}.{!User.LastName}@LinkUp.com

Thanks!

Molly

Anonymous · Accepted Answer

Hi Molly,I'm in your shoes as well. For events, we would like the invites to look like the come from someone on our sales team, so I use this -{{lead.Lead Owner First Name:default=Ashley}} {{lead.Lead Owner Last Name:default=Smith}}{{lead.Lead Owner Job Title:default=NetGain Technologies Events Coordinator}}{{lead.Lead Owner Email:default=asmith@netgainit.com}}This way, if the lead does have an account owner, that will come through. If not, everything defaults back to our events coordinator. It's important to know that I have cleanup campaigns running in a folder/program that I call database management so that if there is a first name, email, etc. for a lead owner, Marketo will automatically fill in the rest of their information.Without that, it's possible that you could have "Bill Smith, NetGain Account Executive, asmith@netgainit.com" or some variation where certain fields were filled and other (blank) ones defaulted.We do a similar thing for nurturing, but our emails default back to our VP of marketing.Hope that helps!

Anonymous · Answer

You could also create a snippet with these tokens so that you just bring in the snippet once without needing to build the tokens every time you create an email.

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