How do we Map Lead Status (lead level) with a status field at the contact level? | Community
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Anonymous
December 1, 2015
Question

How do we Map Lead Status (lead level) with a status field at the contact level?

  • December 1, 2015
  • 2 replies
  • 1023 views

We are using Salesforce and want to map the status (MQL, Sales Accepted, etc) at both the Lead Object and Contact Object. Please advise. My salesforce/marketo admin is having trouble making this happen since its a standard field at the lead level but a custom field at the contact level. Suggestions?  We also want it to be a pick list.

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
December 1, 2015

You should be able to do this in SFDC by going to Field Management > Lead and then telling SFDC that Lead Status should map to Contact Status on conversion.


What exactly is the Admin having trouble with?

The challenge may be that Marketo won't realize the connection easily, so you may have to ask Support to help on the Marketo end.

Priyank_Joshi3
Priyank_Joshi3
Level 5
December 1, 2015

In Salesforce: On your Lead object go to fields and select button "Map Lead fields". Now you would be able to select your field to map with field which is on your Contact object. If your field is not in use and do not hold any data against it try changing the data type for the field to be picklist.

In Marketo go to Admin tab--> Field management--> Field mapping--> locate your field and you would be able to map it on Lead and contact object.

Thanks

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