How do I update the favicon for PDF assets uploaded to Images and Files library? | Community
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Mariesa_Milan
Mariesa_Milan
Level 2
May 1, 2019
Question

How do I update the favicon for PDF assets uploaded to Images and Files library?

  • May 1, 2019
  • 1 reply
  • 8611 views

Our favicons are all successfully implemented on landing page templates, but we need them added to PDF assets that we upload to the Images and Files library. We point to assets from Thank You pages or from emails and the default favicon is suspicious looking resembling a threat icon - not ideal. Any tips or tricks on changing this?

Here's an example of an asset uploaded to Marketo showing the default favicon: https://go.netskope.com/rs/665-KFP-612/images/20-examples-of-smart-cloud-security-ebook.pdf

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
May 1, 2019

Favicons are not properties of non-HTML files (they are not "added" to PDFs). The root favicon will be used for files (which in turn can be redirected to another asset, as you already have working).

... and the default favicon is suspicious looking resembling a threat icon - not ideal.

Huh? What favicon.looks like a threat icon?

Kate_Goldsmith
Kate_Goldsmith
Level 2
November 14, 2019

Hi Sanford,

Is there no way of making a pdf download open with our company favicon? We have a root favicon on our corp site and have unchecked the 'use default favicon' but this only affects landing pages...

SanfordWhiteman
SanfordWhiteman
Level 10
November 14, 2019

Have you created the redirect in Design Studio?

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