How do I update a demographic label without updating the score? | Community
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A
Anonymous
June 6, 2013
Question

How do I update a demographic label without updating the score?

  • June 6, 2013
  • 2 replies
  • 844 views
One of the demographics we score on is Job Type. We decided to change the label of one of Job Types we use in our standard drop down list. The lead has obviously been scored once already with the old label, so I want to just update the label for the 632 leads with that Job Type without double dipping on the score that's already been added. 

Any ideas?

Thanks!

Caryl
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2 replies

Sherry_Hale
Sherry_Hale
Level 4
June 6, 2013
Yes.  Do a one time flow and call it "data normalization" or something like that.  It can be a one time run to change the label matching the criteria you're looking for.  Then you can add this step to your flow next time you do this so it does it automatically after changing the score.  I did this for lead reassignment (data normalization) and it worked like a charm.  I also did this to deduct a score for 10,000 leads I mistakenly added a score to twice.
A
Anonymous
June 11, 2013
Thank you, Sherry!
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