How do I turn on custom objects for my account? | Community
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October 6, 2015
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How do I turn on custom objects for my account?

  • October 6, 2015
  • 3 replies
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I'm working on an integration that depends on custom objects to save info to Marketo.  According to Marketo REST APIs: Custom Objects » Marketo Developers, "You must contact Marketo Technical Support or Consulting Services to enable this feature for your account prior to use."  However, I don't seem to have sufficient permission to create a support ticket.

Is there some other way I can do this?

Thanks in advance.

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Best answer by Kenny_Elkington

You can currently create custom objects through a services engagement, but there is an associated cost.

3 replies

Kenny_Elkington
Adobe Employee
Adobe Employee
October 6, 2015

Hi Atul,

The new Custom Object UI will be going GA on the 23rd.  Assuming you have an admin role in your instance then you will have access to this on the evening of the release.

October 6, 2015

Thanks for the quick response Kenny.

Is there no current support for custom objects?  I was under the impression that it was a current feature.

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
October 6, 2015

You can currently create custom objects through a services engagement, but there is an associated cost.

Kristen_Malkov1
Level 7
October 6, 2015

For your question of creating a support ticket: you simply have to be added as an authorized user. Contact your Marketo admin; there is a limit of 5 I believe. Otherwise, have your admin submit the ticket and copy you on it. You'll be able to update the ticket through the email.

Grégoire_Miche2
Level 10
October 6, 2015

When activated, it will look like this in the admin :

-Greg