How do I see who did not receive an email?

Forum|Forum|10 years ago
September 18, 2015
1 reply
3100 views

I recently sent an email and 45 of the addresses bounced. How do i see who the bounced addresses were? Everytime i try to run a report it keeps returning no data or takes forever to load. Help please!

Marketo

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Justin_Norris1

Level 10

@Renee Green

There are two filters called "Email Bounced" and "Email Bounced Soft".

Create a Smart List using these filters and "Use ALL Filters" in your smart list filter logic. Select the email you are interested in as part of the filter constraints. This should show you the names you are looking for.