How do I personalize an email? | Community
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A
Anonymous
June 11, 2013
Solved

How do I personalize an email?

  • June 11, 2013
  • 3 replies
  • 1544 views
I'm currently trying to personalize an email to include "Hello (insert lead's first name),". However when I sent a test email to my address, my first name was not inserted. Am I missing something?

I inserted the following token:

{{lead.First Name:default=edit me}


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Best answer by
Tokens do not resolve when sending test emails. Try runnning yourself through a campaign or a single flow action.

3 replies

A
Anonymous
Accepted solution
June 11, 2013
Tokens do not resolve when sending test emails. Try runnning yourself through a campaign or a single flow action.
A
Anonymous
June 11, 2013
Make sure you include a default phrase in the Edit Me portion in case you don't have complete first name information in your database.
A
Anonymous
June 11, 2013
When you send the test email, choose a test list with your info, so the tokens will have something to pick up.
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