How do I find out the actual email addresses that bounced in my Marketo Program? | Community
Skip to main content
A
Anonymous
December 17, 2014
Question

How do I find out the actual email addresses that bounced in my Marketo Program?

  • December 17, 2014
  • 3 replies
  • 1884 views
I need to get a report of all the emails that bounced or were not otherwise delivered. I don't need the aggregate numbers, but the actual emails. How do I pull this report, and preferably export the emails?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

Dory_Viscoglio
Dory_Viscoglio
Level 10
December 17, 2014
Hi Joe, you would create a smart list of anyone who was sent email and had that same email bounce. Then you can export the list, and will have the email addresses. 
A
Anonymous
December 17, 2014
Hey Joe,
To expand on what Dory said, you can create a Smart List using the "Email Bounced" filter.

Alternatively, you can filter the results of the campaign that sent the email to only include Bounces. This will also include lead informaiton. Instructions to do so can be found here: https://community.marketo.com/MarketoArticle?id=kA050000000LBj5CAG
    A
    Anonymous
    December 17, 2014
    Hey guys, thanks for the speedy response. I ended up finding it here:
    1. Clicking on the Program Name
    2. Changing the view from Dashboard to Control Panel
    3. Clicking on View Results in the Audience block
    Terms & ConditionsAccessibility statement

    Loading footer...