How do I determine email open rate? | Community
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Anonymous
May 11, 2017
Question

How do I determine email open rate?

  • May 11, 2017
  • 2 replies
  • 1824 views

How do I determine the open rate for an email blast that I sent out to over 50,000 recipients?  I found my way to the Email Insights/Analytics section and I selected the specific email that I sent, but it shows 0 delivered emails, 0 total sent and 120 opens.  Are these the correct numbers?  If not, can someone please provide detailed instructions as to how to obtain total open emails from a recipient base of over 50,000.

Thank you,

Julie

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    2 replies

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    May 11, 2017

    How long since you sent it?

    Probably need a few hours before your get stats that make sense.

    The open rate can be obtained in analytics, with an email performance report.

    -Greg

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    May 15, 2017

    And also, please move this question to Products . About Community is for questions and feedback about the community

    -Greg

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