How do i change the invoice contact information on my account | Community
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A
Anonymous
February 10, 2015
Question

How do i change the invoice contact information on my account

  • February 10, 2015
  • 4 replies
  • 1565 views
We need to change the contact information associated with our Marketo account. Specifically we need to update the email address that our invoices are being sent to.

How do we do this?
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4 replies

Josh_Hill13
Josh_Hill13
Level 10
February 10, 2015
Please call your account manager or support.
A
Anonymous
February 10, 2015
Thanks Josh - if I knew who our account manager was I would call them! :)

We are working it backwards through Marketo AR; I have found companies are very responsive when you start a sentence with "we want to send you money, but your invoices are going to the wrong person..."
Josh_Hill13
Josh_Hill13
Level 10
February 10, 2015
Try emailing support or just call the front desk. Do you happen to know the original salesman?
http://www.marketo.com/about/contact.php
 
A
Anonymous
February 10, 2015
I've been able to update our billing contact via Marketo AR -- we also had a stretch where our invoices weren't being delivered for some reason or went to an outdated contact. 

ar@marketo.com 
collections2@marketo.com
grace@marketo.com

All options if you get stuck. 
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