How do I change SFDC field mapping? | Community
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A
Anonymous
February 8, 2016
Question

How do I change SFDC field mapping?

  • February 8, 2016
  • 1 reply
  • 2486 views

When I go to Admin > Field Management, I can't find a way to change the field mappings or to map fields that are currently un-mapped.

I don't see the 'Edit Mappings' tab that Marketo shows here: Edit Initial Field Mappings - Marketo Docs - Product Docs.

Trent

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
February 8, 2016

You can only do this on the initial setup.

What you see there are orphan fields and this is because those aren't mapped to other objects. I suspect if you looked at the first group, it would be Lead>Contact or something.

The fields are available, however, in SFDC they aren't mapped to each other.

But in SFDC, you can modify the mappings. Unfortunately, if you do this after the sync, Marketo will have issues, so you need Support to help. There are threads on this, but the process is

  • make sure Marketo isn't using the fields in the assets. You can check that on the other tab in your screenshot.
  • call support
  • map in SFDC
  • fix in Marketo (support)
    A
    Anonymous
    February 8, 2016

    Thanks, Josh.

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