How do I build a list to remove invalid email addresses and those that hit a SPAM Trap? | Community
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A
Anonymous
June 4, 2014
Question

How do I build a list to remove invalid email addresses and those that hit a SPAM Trap?

  • June 4, 2014
  • 4 replies
  • 1359 views
Hi, I just received an email that we were put on a Blacklist and ways to remedy the problem. 

How do I build a list of invalid email addresses and those that hit a SPAM trap? I believe there are some #'s in the system that Marketo uses to do this, like reason code 1 is invalids etc. 

Thank you!
Mandy
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4 replies

A
Anonymous
June 4, 2014
There is an "Invalid Email" filter that you can use to find the records in a smart list. You can also use the "Email Bounced" and "Email Bounced Soft" filters to broaden your search. 
A
Anonymous
June 13, 2014
Thanks Jeff! How do I remove them from campaigns in the future? Is there a way I can suspend them from all Marketing?
A
Anonymous
June 13, 2014
Hi Mandy,
Leads who are set to "Email Invalid" will not receive anymore emails in the future, also when you have them in a smart list. They are blocked automatically.

Best regards

Steffen
A
Anonymous
June 13, 2014
What Steffen said :)
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