How can I see how many times a campaign email was opened vs. just opened? Salesforce offers this feature and it's important for our campaigns and follow-ups | Community
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Anonymous
October 3, 2014
Question

How can I see how many times a campaign email was opened vs. just opened? Salesforce offers this feature and it's important for our campaigns and follow-ups

  • October 3, 2014
  • 1 reply
  • 751 views
Running reports starting with the most opens will be a hard request for our campaigns, ie the reps start dialing the most opens first. Salesforce does offer this.

Any thoughts?
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1 reply

Edward_Masson
Edward_Masson
Level 10
October 3, 2014
you can create smart campaigns to listen for emails opened greater than x and stamp a custom field to then push that data into SFDC. Also send milestone interesting moments when that lead has open any email more than x and send an alert email to that lead oner or task.
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