How can I disable a SOAP API Integration? | Community
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Abby_Ryan
Level 2
February 23, 2017
Question

How can I disable a SOAP API Integration?

  • February 23, 2017
  • 3 replies
  • 3353 views

We've ended a contract with a vendor and they're still pushing updates to our system. I've disconnected the custom fields created for the vendor from connecting to anything else or causing triggers, but regardless this still has an impact on our API Calls and system speed.

Can anyone recommend how to disconnect a SOAP API Integration?

Thanks

3 replies

Dan_Stevens_
Level 10
February 23, 2017

Did you go into Admin and delete their service?

SanfordWhiteman
Level 10
February 23, 2017

You have to change your SOAP secret (which will break all your SOAP integrations, but will stop a misbehaving one permanently).

... and here we learn again why nobody should be using Marketo's SOAP API.

Dan_Stevens_
Level 10
February 23, 2017

Except for Marketo Sales Insight - which we just learned last week is still using SOAP.

SanfordWhiteman
Level 10
February 23, 2017

I would include that in "nobody should."

Nancy_Rosentha5
Level 2
May 28, 2019

so, if not SOAP API, what do you recommend? 

SanfordWhiteman
Level 10
May 28, 2019

REST. The SOAP API is no longer evolving and is almost comically insecure (because everyone is root).

If you have another question please open a thread in Products‌.