How can I add another Scoring option?

Forum|Forum|8 years ago
April 5, 2017
3 replies
2509 views

I can see in a smart campaign that if I want to change the Score of someone, I need to select which score I want to change. There are two options. I want to create another scoring track that just adds 1 every time they log in. How can I create another Score track or type?

OR - is there another way that I can add 1 incrementally to a field other than score every time a data value changes?

Josh

Marketo

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Balkar_Singh

Community Advisor and Adobe Champion

HI Josh,

The field type "score" is the only field type in Marketo which supports calculation. If you want to add +1 to a score - you can either use an existing scoring field for the purpose, or create a new scoring field.

Hope this helps,

Balkar

Dory_Viscoglio

Level 10

Hey Josh, like Balkar mentioned you will want to create a new custom field in Admin for this. You might make the field name something like "Number of Logins" or something similar. Then, each time a person logs in you will do a Change Score flow step to +1.

Make sure you use +1 and not just 1 because without the + it won't add to the previous score and will always just change the score to 1.

J

Julz_James

Level 8

Just to add to that, what is being tracked in Marketo when they 'log in'? You have to make sure that particular activity is being track in marketo to be a able to do the trigger in the smart campaign.

Just a thought.

Julz

Dory_Viscoglio

Level 10

I thought about this as well, but I'm hoping that he has a last login date or something similar that's already populating. He mentioned a data value change, so I'm assuming this is correct!

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded