Question
How are you all converting/syncing leads that are already contacts in CRM?
We're using MS Dynamics, but I believe this issue also exists with SFDC. When a contact already exists in CRM (e.g., as an existing customer) - and obviously syncs to Marketo as a lead record, what approach are you using to convert/sync MQLs to CRM and ultimately into Opportunities, since a lead cannot be converted back into a contact if it already exists?