Hiding Custom Fields | Community
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Level 2
January 20, 2021
Question

Hiding Custom Fields

  • January 20, 2021
  • 1 reply
  • 5334 views

Hi there, we have a bunch of custom fields in the Persons table that have been added over time that we need to clean up and 'hide'. The problem I'm having is you can't hide it if emails/forms have a reference to that field.

The "Filter Used By:" lists all the places that field is in use where it needs to be removed from is my understanding. 

However, in many cases when I go to the email/form that it is referring to, I cannot find a reference to that custom field anywhere. Am I missing something or looking in the wrong place(s)?

 

Thanks!

1 reply

SanfordWhiteman
Level 10
January 20, 2021

On the form side, are you sure you're looking in all the different places — default values, hidden fields, rich text areas?

Level 2
January 20, 2021

In most cases they are emails being referenced, many that are part of a Program Nurture Campaign.

It feels like the only place these could appear in email are are tokens bc these particular emails aren't using any snippets or dynamic variables. 

I also thought maybe they were being used as part of a smart campaign filter and I don't see them there either.

Are there other areas I should be checking that I'm not?

 

Thanks

SanfordWhiteman
Level 10
January 20, 2021

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