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A
Anonymous
July 31, 2018
Question

Hide custom script from known user?

  • July 31, 2018
  • 2 replies
  • 2298 views

Hi Marketo community, this is a technical question and I'm not sure if this is allowed to be asked here...

We have a pop-up screen on our landing page to prompt email opt-in, but would like to hide it for known lead.

Was able to figure out the way to hide the form, but can't find a solution to hide the pop-up window which is running from a custom script.

Can anyone point a way to hide the pop-up window or how to identify a known lead in HTML/CSS?

landing URL: Great Lease & Finance Offers from the BC Toyota Dealers | Get Your Toyota - British Columbia

Hope this makes sense.... thank you

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
July 31, 2018

1. Set the form to use Known Visitor HTML ("If Known Visitor, show Custom HTML" in Form Setup).

2. Have the KV HTML contain only a single hidden element. Then you'll know if you're in a Known Visitor context or not, while the form itself will not have anything to display.

<input type="hidden" data-known-visitor="true">

3. On the surrounding page, only load the popup if you know the you're not in a Known Visitor context.

<script>
MktoForms2.whenReady(function(form){
  var formEl = form.getFormElem()[0];
  if ( !formEl.querySelector("[data-known-visitor='true']") ) {
    // here you can load the popup w/the form, since you know the form is visible 
  });
});
<script>
A
Anonymous
August 1, 2018

Thank you so much, Sanford!

This only worked for the content inside the pop-up, the tint is still over the page :(

my dev team told me that they cannot control pop-up using known Marketo leads. 

I'm not familiar with script, but I can see that they used jQuery, I might send your solution to them as a reference for further digging.

SanfordWhiteman
SanfordWhiteman
Level 10
August 1, 2018

They have to only call the pop-up code *inside* the conditional code I sent -- that's the idea.

Doesn't have to do with jQuery really, it's basic JavaScript logic: only do something (load the pop-up) when a condition is met (there's something to show). If you keep the pop-up logic where it is now, it always runs.

SanfordWhiteman
SanfordWhiteman
Level 10
July 31, 2018

Hi Marketo community, this is a technical question and I'm not sure if this is allowed to be asked here...

(P.S. It certainly is allowed -- stuff that's not in the documentation should be the main focus in the Community! Technical threads can get to a point where the answer/implementation is too complex to be discussed here. But asking the overall question is pretty much always welcome, IMO.)

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