Help - My Emails Look Terrible in Outlook 2016 | Community
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A
Anonymous
January 27, 2016
Question

Help - My Emails Look Terrible in Outlook 2016

  • January 27, 2016
  • 2 replies
  • 2486 views

Not only my Marketo emails as I have noticed most of the HTML-based email I am receiving (including emails from Marketo) in my new Outlook 2016 instance look broken.

Any helpful hints out there would be appreciated!

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    2 replies

    A
    Anonymous
    January 27, 2016

    Hi Alicia! I use Litmus, which allows you to see what your emails look like from all browsers and email applications. I don't think Marketo provides something out of the box to test how the email looks.

    If it's strictly an Outlook 2016 issue, Litmus community may have some pointers for you!

    A
    Anonymous
    July 13, 2017

    Hi,

    Just adding to this trail in-case someone finds it via "Search" and wants more updated info -

    Yes there are issues with HTML based emails and viewing in Outlook 2016 - see this article for more details on things that can be affected fmtconsultants.com/best-practices-designing-an-email-blast-for-outlook-2016-with-clickdimensions/

    Marketo does offer an add-on to test email design and deliverability. It is an additional cost and is called "Email Deliverability" and is based on 250ok tool.

    Cheers,

    Kara

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