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A
Anonymous
February 8, 2016
Solved

Help approving a template with HTML verification errors (duplicate 'ID')

  • February 8, 2016
  • 4 replies
  • 4641 views

I've built a new newsletter template that contains lots of "div class ="mktEditable" id=""" fields which work during testing. But when I attempt to approve the template, I get an error message that it cannot be approved because of HTML verification errors (duplicate 'ID'). I've used the "validate html" feature and found a few issues, but nothing related to the ID field.

I've double and triple checked that there are no id= fields that are duplicated.

Or is the duplicate 'id' error something related to something different?

Thanks,
Courtney

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Best answer by Grégoire_Miche2

Hi Courtney,

In addition to search for all the ID=, search also for all the mktEditable classes. I have seen this error happening with missing IDs.

Also, remove all unecessary IDs (the ones that are not placed on a mktEditable tag) and avoid css styles on ID's, prefer classes.

-Greg

4 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
February 8, 2016

Do you have any duplicate name= parameters?

Grégoire_Miche2
Grégoire_Miche2Accepted solution
Level 10
February 9, 2016

Hi Courtney,

In addition to search for all the ID=, search also for all the mktEditable classes. I have seen this error happening with missing IDs.

Also, remove all unecessary IDs (the ones that are not placed on a mktEditable tag) and avoid css styles on ID's, prefer classes.

-Greg

A
Anonymous
February 9, 2016

Thank you! I went through and made sure that there were no mktEditable classes that didn't have associated IDs.

I did find that the HTML includes id="backgroundTable" within many of the table settings, meaning it was used multiple times.

That worked - I was able to approve the template.

Thanks again.

A
Anonymous
May 31, 2016

I'm still getting the same error message after following all your suggestions.

Does anyone have other ideas? Here's my code: pastebin.com/6zrPhPW7

Thanks!

pavel_plachky
pavel_plachky
Level 5
June 1, 2016

Hi Flora,

I am not sure I can help you with your ID question, but looking at the end of the HTML you posted, I noted two things that you should resolve:

1. having JavaScript in HTML email is going to flag errors in email clients. You should not use JavaScript in emails.

2. The unsubscribe link has a specific value for Marketo token, which means it will unsubscribe always the same person. You should replace the string

     mkt_tok=3RkMMJWWfF9wsRomrfCcI63Em2iQPJWpsrB0B%2FDC18kX3RUvJLSafkz6htBZF5s8TM3DWVVIXqBJ4kEAQrA%3D

with

     mkt_tok=##MKT_TOK##

Best,

Pavel

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