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A
Anonymous
January 18, 2013
Solved

Having trouble with tokens in mailto links

  • January 18, 2013
  • 5 replies
  • 2139 views
I'm having trouble getting tokens to resolve within mailto links, both on landing pages and in emails. I've tried making the link mktNoTrack, and I've played with the spacing (used a URL creator to create the link), but can't get the token to resolve. Any thoughts as to why this wouldn't work?

mailto:?subject=Join me at this event&body=Hey, I just registered for this event. Join me: {{my.RegistrationLink}}
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Best answer by
This worked for me when I did the following.

Created a test program.
Created a rich text My Token (my.Registration Link) with our corporate website as the only value in the Rich Text Editor (http://www.conductor.com).
Created an email in the program.
In the Email Designer, selected a section of text (Send and invite to your friends), clicked the Link took and added  "mailto:?subject=Join me at this event&body=Hey, I just registered for this event. Join me: {{my.Reistration Link}}" in the Link URL field and clicked Update.
Saved and approved the email.
Sent the email to myself and clicked the link.  I received the email below and the link worked.

5 replies

A
Anonymous
January 18, 2013
Are you specifying an email address between "mailto:" and the "?"?
A
Anonymous
January 18, 2013
It is possible that unless you turn it into ASCII you can't do what you've setup. Like you'll need a %20 for each space, etc... Can you try that?
A
Anonymous
January 18, 2013
Elliott - I don't believe an email address is required. I've tested without, and it works just fine.

Adam - I've also tested without the spaces, and that still doesn't work. (mailto:?Subject=Join%20me%20at%20this%20event&Body=I%20just%20registered%20for%20this%20event.%20Join%20me%3A%20%7B%7Bmy.Email%20Registration%20Link%7D%7D)

Thanks for the ideas, guys. I'll keep trying.
A
Anonymous
Accepted solution
January 18, 2013
This worked for me when I did the following.

Created a test program.
Created a rich text My Token (my.Registration Link) with our corporate website as the only value in the Rich Text Editor (http://www.conductor.com).
Created an email in the program.
In the Email Designer, selected a section of text (Send and invite to your friends), clicked the Link took and added  "mailto:?subject=Join me at this event&body=Hey, I just registered for this event. Join me: {{my.Reistration Link}}" in the Link URL field and clicked Update.
Saved and approved the email.
Sent the email to myself and clicked the link.  I received the email below and the link worked.

A
Anonymous
January 18, 2013
Beautiful. I was trying to make it more involved. Thanks very much for the help, Elliott!

Drew
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