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July 15, 2013
Question

Having trouble importing CSV list

  • July 15, 2013
  • 3 replies
  • 903 views
Hello all,
I am having trouble importing a CSV list into a smart list.

I get to step 2 where it shows the fields, but when I click "Next" , nothing happens.

Would anyone know what the problem is?
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3 replies

July 15, 2013
Can you post a screenshot of your mapped fields? Alternatively, if you were to reach out to support they could take you through it.
July 15, 2013
I find that sometimes there is an artifact after the last column of data in a CSV I'm importing that can cause a problem, so I just delete several columns after the last column of data and save the file again.  Usually that does the trick.
July 15, 2013
Another common error (at least that is what I like to tell myself) is if you have two columns for the same piece of information and they are both mapped to the same Mkto field. This will prevent the import as well.