Has something changed with "dedupEnabled" on syncMultipleLeads? | Community
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January 7, 2015
Question

Has something changed with "dedupEnabled" on syncMultipleLeads?

  • January 7, 2015
  • 2 replies
  • 789 views
We use the SOAP API and have always set

            ParamsSyncMultipleLeads smlParams = new ParamsSyncMultipleLeads();
            smlParams.dedupEnabled = true;
            smlParams.dedupEnabledSpecified = true;

on the parameters. Relatively recently, it seems like something changed and any sync lead calls will create new leads rather than dedupe them with existing leads that have similar addresses. In the past, the same code has returned "Updated" results as expected. Has anyone else noticed this or have there been any changes on Marketo's side that might account for this?
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2 replies

January 7, 2015
This sounds like a bug. Can you please open a support ticket about this?
January 7, 2015
Currently no. Our previous point of contact left the company and does not look like I was set up as the new one. I have a couple emails into address this. Would it be possible for you to open one while I am waiting to hear back?