Has anyone ever seen this Zoom Launchpoint error? FailedAPI Error: The Parameter is Required: country | Community
Skip to main content
Jeff_Ayers
Jeff_Ayers
Level 2
September 4, 2019
Solved

Has anyone ever seen this Zoom Launchpoint error? FailedAPI Error: The Parameter is Required: country

  • September 4, 2019
  • 1 reply
  • 5280 views

I've followed the steps to set up our Zoom launchpoint service, and I've set up our standard webinar program. Under event settings, I'm able to see our zoom account and connect our Zoom webinar event. But when I register for the event, I consistently see 'Webinar > Registration Error' and the Launchpoint details shows the following error: "FailedAPI Error: The Parameter is Required: country".

Has anyone encountered this with their zoom integration before? Or know where to look for more detailed information?

Best,

Jeff

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Jeff_Ayers

Yup! There are fields set to required in your webinar in zoom that need to be edited. In your event in zoom, you need to go to the invitations section and hit 'Edit' next to Approval

Then click over to the 'Questions' section and uncheck the 'Required' box next to any fields that are causing errors

Hopefully that helps!

Best,

Jeff

1 reply

Nicole_Brown
Nicole_Brown
Level 1
November 13, 2019

This is also happening to me. Did you ever get this resolved?

Jeff_Ayers
Jeff_AyersAuthorAccepted solution
Level 2
November 13, 2019

Yup! There are fields set to required in your webinar in zoom that need to be edited. In your event in zoom, you need to go to the invitations section and hit 'Edit' next to Approval

Then click over to the 'Questions' section and uncheck the 'Required' box next to any fields that are causing errors

Hopefully that helps!

Best,

Jeff

    Terms & ConditionsAccessibility statement

    Loading footer...