Hard Bounce Report | Community
Skip to main content
A
Anonymous
July 2, 2013
Solved

Hard Bounce Report

  • July 2, 2013
  • 1 reply
  • 1584 views
Hello,

I need to pull a report of any leads that were a hard bounce (not interested in soft bounces at this stage) from a particular lead nurturing campaign I ran recently. I need to get this list for our IT team so they can be deleted from our CRM system (Sage Sales Logix). How can I run this report? I guess I only need there email address.

I've tried a couple of different things but everything is giving me different numbers! I dont want to delete genuine leads by mistake.

Many thanks,
Hannah
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by
If I remember correctly, Marketo uses "bounced" to mean a hard bounce and "soft bounce" to mean "soft bounce".  So you might create a smart list like this with your email identified:


If you are getting a high variance between this and another method, look for the exceptions and skim their activity record.  I bet you'll see an obvious distinction fairly quickly.

1 reply

A
Anonymous
Accepted solution
July 2, 2013
If I remember correctly, Marketo uses "bounced" to mean a hard bounce and "soft bounce" to mean "soft bounce".  So you might create a smart list like this with your email identified:


If you are getting a high variance between this and another method, look for the exceptions and skim their activity record.  I bet you'll see an obvious distinction fairly quickly.
Terms & ConditionsAccessibility statement

Loading footer...