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March 13, 2018
Question

GoTo Webinar Synch - Data Field Country

  • March 13, 2018
  • 2 replies
  • 2265 views

Hi,

In our Marketo Webinar Registration Forms we're asking for Country (it's a required field).
It's stored in English Language in our Marketo Database.
For e.g. "United States" or "Germany"

But if I check the registratin list in GoToWebinar this country appears each time with value "Others".

Does anyone knows how to fix?

Best Johanna

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2 replies

Kevin_McMahon1
Level 4
March 13, 2018

Can you post the link to the registration page?

March 13, 2018

This is my registration page: Live Webcast: Industrial IoT in action

Dan_Stevens_
Level 10
March 13, 2018

Sounds like the mapping values are different.  For example, you may store country value as "United States" or "Germany", but GTW stores them as "USA" and "DEU".  Have you checked with GTW?

March 13, 2018

Yes, I store the country values as "United States".
Where can I see how GTW is storing this data?

Dan_Stevens_
Level 10
March 13, 2018

You need to contact them.  Or you you could go out to one of their own registration forms and look at the HTML code.