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A
Anonymous
September 30, 2014
Question

Getting field values to show up in alert emails

  • September 30, 2014
  • 4 replies
  • 1271 views
I created an alert email so a few members of our staff are notified when a user completes our Pricing form at casthighlight.com/pricing

Right now the alert looks like this:

This user just submitted a purchase request for CAST HIGHLIGHT. 

{{lead.Subscription Plan:default=edit me}} {{lead.Subscription Length:default=edit me}}

{{lead.First Name:default=edit me}} {{lead.Last Name:default=edit me}}

{{company.Company Name:default=edit me}}

{{lead.Email Address:default=edit me}}

{{lead.Phone Number:default=edit me}}

{{lead.Address:default=edit me}}

{{lead.City:default=edit me}}

{{lead.State:default=edit me}}

{{lead.Postal Code:default=edit me}}

{{lead.Country:default=edit me}}

{{lead.Master Service Agreement:default=edit me}}

- The CAST HIGHLIGHT Team

And an example of the output when I ran a test is below: 

This user just submitted a purchase request for CAST HIGHLIGHT. 
1 1 
Test Test 
Test 
test@test.edu 
3339992201 
22 Main St 
Seattle 
WA 
11111 
United States 
1 
- The CAST HIGHLIGHT Team 

How do I adjust this so that the alert populates the user's actual selection for subscription plan and length and shows that they checked the service agreement? So instead of 1s we might see Department, 30 day, "Yes, read and agreed to CAST MSA"

Do I need to create tokens? 

Thanks, 
David
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4 replies

Grant_Booth
Grant_Booth
Level 9
September 30, 2014

Hi David,

Could you clarify what the lead's field values are, and what the field types are? That will help clarify your best course of action.

A
Anonymous
September 30, 2014
The first 2 are radio buttons. Field values (stored and display) are Department, Mid-size, Corporate; AND 30 day, 12 month.

The third one is a checkbox with a stored field value of yes. Currently the display value is blank. 
A
Anonymous
October 7, 2014
Hi Grant,

Just thought I'd follow up to see if you or anyone else had any suggestions for this. 

Thanks
David
A
Anonymous
October 28, 2014
Did you ever get a response for this?  I am wanting the same thing for registration which are checkboxes. 

My thoughts:  When a user registers for multiple newsletters, I want to send a confirmation email to that person confirming what Newsletters they signed up for, but all I can get to populate is :

Thanks Sir,
You are confirmed for the following newsletters:
1
1
1
 
    Terms & ConditionsAccessibility statement

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