Frustrated with Marketo/Segment Sync Issues | Community
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Porter_Plant
Level 1
December 19, 2019
Question

Frustrated with Marketo/Segment Sync Issues

  • December 19, 2019
  • 1 reply
  • 1850 views

We currently are using Segment to track data from website and customer activities within the product (SaaS). This data syncs with Salesforce and then Salesforce syncs with Marketo. The issue we are having is that we can't seem to get the Segment-Marketo sync working and thus the SFDC workaround. We are also no longer using Marketo forms on our site. Anyone else have experience using Segment and Marketo with any level of success? We have vast amounts of incredibly valuable data we want to leverage to create a personalized email experience but can't access it via Marketo and are thinking of making a switch if necessary. 

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1 reply

Level 1
August 10, 2021

What was the outcome of this? I've been getting spotty syncs from Segment to Marketo. A ton of events are being dropped and we don't know why.