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A
Anonymous
July 14, 2014
Solved

Frozen Form Field

  • July 14, 2014
  • 2 replies
  • 1427 views
One of the fields (1st field) in my form is basically frozen. You can fill out every other field in the form, but it won't allow you to put anything in the 1st field, which is problem b/c it is required. Has anyone else experienced this? Any idea what's going on here? I've never experienced this before. Any suggestions on how to fix this would be great!
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Best answer by
It is likely there is another element overlapping the first field, effectively making it difficult to access (unless you use tab). That is HTML layering.

Opening the landing page in Design Studio and clicking the form element will display the property sheet.
Set the layer 16 or higher.
Re-approve and re-test. It should be accessible.

2 replies

A
Anonymous
Accepted solution
July 14, 2014
It is likely there is another element overlapping the first field, effectively making it difficult to access (unless you use tab). That is HTML layering.

Opening the landing page in Design Studio and clicking the form element will display the property sheet.
Set the layer 16 or higher.
Re-approve and re-test. It should be accessible.
    A
    Anonymous
    July 14, 2014
    That fixed the problem, thank you!!
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