Forms 2.0: "Unsubscribed is TRUE" not an option? | Community
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Jenn_DiMaria2
Jenn_DiMaria2
Level 10
June 20, 2014
Question

Forms 2.0: "Unsubscribed is TRUE" not an option?

  • June 20, 2014
  • 4 replies
  • 1433 views
Hello!  I am trying to create a newsletter preference center by follwing these steps:

http://www.slideshare.net/mased01/subscription-center-bmug

However, when I try to add advanced logic for the follow-up page, I am unable to select an option for the Unsubscribed field:



I tried choosed "Is Not Empty" and "Contains TRUE", but neither option works.  Is there something wrong with my checkbox, or might this be a support issue?  I ran a Smart List, and the True/False options appear there - but not when I need it for my form.

Thanks in advance!
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4 replies

Matt_Stone2
Matt_Stone2
Level 9
June 21, 2014
I noticed this with a checkbox field, but I didn't pursue it too thoroughly. If I were you, I'd probably shoot support a message.
    Josh_Hill13
    Josh_Hill13
    Level 10
    June 21, 2014
    Agree with Matt - although try setting Unsubscribed as a Select or Radio to see if that changes.
      Edward_Masson
      Edward_Masson
      Level 10
      June 21, 2014
      Its how you have set up that field on the form. Is it one value 'yes', as the slide deck?

      Once you have set it with one value, it will populate with your yes value to select.






        Jenn_DiMaria2
        Jenn_DiMaria2Author
        Level 10
        June 23, 2014
        Ahhh.  Okay, so that's somewhat of a workaround.  The field needs to be set to "Checkboxes" in order to manually add a "Yes" option, whereas I just had it set to "Checkbox", which SHOULD appear as True/False.  This will work for now, though I worry about needing to reset all my checkboxes moving forward.
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