Forms 2.0 - Subscriber id is not valid | Community
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Anonymous
June 11, 2014
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Forms 2.0 - Subscriber id is not valid

  • June 11, 2014
  • 2 replies
  • 1671 views
Trying to implement my first Forms 2.0 on a page outside of Marketo.. however when I add the form embed code to my landing page (just flat HTML right now) - I get the following error. 

Error loading form: Object {error: true, errorCode: 400, message: "Subscriber '751-HBN-596' is not valid"} 

Any clue on what going on here? My Marketo instance is certainly valid and alive!

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Best answer by Kenny_Elkington
Hey Peter,

Go into your Marketo instance and see if that subscriber ID matches the one in Admin>Munchkin.  If it does not, I'd suggest regrabbing the embed code from your form and putting it onto your page.

2 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
June 11, 2014
Hey Peter,

Go into your Marketo instance and see if that subscriber ID matches the one in Admin>Munchkin.  If it does not, I'd suggest regrabbing the embed code from your form and putting it onto your page.
A
Anonymous
June 11, 2014
Thanks Kenny!
Looks like something was awry with the JS I pasted. Seems good now after re-pasting. 
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