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Pat_Coyne
Pat_Coyne
Level 2
February 13, 2019
Solved

Form will only open one time in a lightbox

  • February 13, 2019
  • 2 replies
  • 4254 views

So when I click on the Request Measurement button on this page the for will open in a light box but if I close it and try to reopen it the (<form id="mktoForm_1640"></form>) html will be stripped out.

Here is the URL: https://lp.datacolor.com/ITMA-2019.html

Any help is appreciated.

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Best answer by Dave_Roberts

Hey Pat-

It looks like you're running Bootstrap4 on this template and it might make more sense to leverage Bootstrap for the modal part and just put your form into that instead. Here's a link to more info on the Bootstrap modal: https://getbootstrap.com/docs/4.0/components/modal/ - there's copy/paste code there. This'll divorce the functionality of the lightbox and the form so you're more able to control from the modal (content/styling) without any kind of form (script) conflicts -- and it might help control the width of the lightbox as well.

2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
February 13, 2019

If you close it after filling it out? Or close it by clicking the ⓧ?

Pat_Coyne
Pat_CoyneAuthor
Level 2
February 13, 2019

By clicking the X

SanfordWhiteman
SanfordWhiteman
Level 10
February 13, 2019

In what browser (include browser version and OS)? This isn't expected behavior when merely closing the lightbox.

Dave_Roberts
Dave_RobertsAccepted solution
Level 10
February 14, 2019

Hey Pat-

It looks like you're running Bootstrap4 on this template and it might make more sense to leverage Bootstrap for the modal part and just put your form into that instead. Here's a link to more info on the Bootstrap modal: https://getbootstrap.com/docs/4.0/components/modal/ - there's copy/paste code there. This'll divorce the functionality of the lightbox and the form so you're more able to control from the modal (content/styling) without any kind of form (script) conflicts -- and it might help control the width of the lightbox as well.

    Pat_Coyne
    Pat_CoyneAuthor
    Level 2
    February 14, 2019

    Thanks Dave, this did the trick and was an easy fix.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    February 14, 2019

    I still see no evidence that the native lightbox has any problem on that platform.

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