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A
Anonymous
July 23, 2014
Question

Form Redirect

  • July 23, 2014
  • 3 replies
  • 1418 views
I have a landing page with a form set up.  I have, on the form setup, chosen to redirect after submission to thank you landing page that I created.  But that form is not redirecting to the page I created, it's defaulting to my blog page.  What could I have set up wrong?  Can someone help?  Thanks!
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3 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
July 23, 2014
Hey Kelly,

You may have the form set to a different follow-up page in the landing page itself.  You can check this by going into the page, and editing the form.  You'll be given three options for the redirect, Form Default, Custom URL, and stay on page.  You may have a setting different from form default, which is why you're seeing this result.
Valerie_Armstro
Valerie_Armstro
Level 9
July 23, 2014

Hi Kelly,

On the landing page, edit the form using the gear and make sure that the follow-up page is formed-defined, not defined on the landing page.  If you have checked the forms 2.0 editor to make sure that you have defined the thank you page as your follow-up page after submitting, this is likely the issue. 

A
Anonymous
July 23, 2014
That was it!! Thank you so much!  I would have spent hours figuring that out.  But I knew it was something I was missing.
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