Form Pre-Fill Not Working on Country field | Community
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A
Anonymous
May 10, 2016
Question

Form Pre-Fill Not Working on Country field

  • May 10, 2016
  • 1 reply
  • 2727 views

Hey community!

We are using the form pre-fill functionality and it is working on all of our fields except for the Country field. We are using native Marketo Forms and Landing Pages.

Does anyone have any ideas on why and how to fix this?

Thanks,
Hoi

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
May 10, 2016

Please move this to the Products section.  That's the Community Q&A area.

Make sure PreFill is enabled for the Country field in Form Editor.  Perhaps it was accidentally turned off.  If it is enabled, this shouldn't be happening unless you are using 2 different forms which use different widgets (for example, a number instead of a select) and/or different value lists. Please post a link to your LP and I can see what's up.

A
Anonymous
May 17, 2016

Hey Sanford,

Thanks for the reply. I will move this to the Products section.

In the meantime, here is a link to our landing page:

Ghostery Trackermap

Thanks,

Hoi

Grégoire_Miche2
Grégoire_Miche2
Level 10
May 17, 2016

Hi Hoi,

Indeed it does not work. Have you checked the autofill is not disabled at form level as suggested by Sanford?

-Greg

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