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Emilia_Chioncel
Emilia_Chioncel
Level 2
June 27, 2018
Question

Form Functionality "If Known visitor, show Custom URL"

  • June 27, 2018
  • 1 reply
  • 3033 views

Hi Marketo Community,

Any idea how to make the form functionality "If Known visitor, show Custom URL" GDPR-compliant on Marketo forms embedded on WordPress?

More specifically, is there any logic that can be put in place to determine whether someone sees the full form or it's hidden, together with the Opt-in checkbox?

Also, is there any other way we can show leads only the Opt-in checkbox on the forms embedded in WordPress, when the visitor is known?

Thank you,

Emilia

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
June 27, 2018

"GDPR-compliant" is actually a legal question, not a technical one, and one with vastly varying answers. Let's look at the technical goal only.

If you want to show Custom HTML in place of the form, but only to known visitors who have also filled in a particular value, you can't do this with native Known Visitor HTML.  You have to use custom form behaviors JS for this.

    Emilia_Chioncel
    Emilia_ChioncelAuthor
    Level 2
    June 27, 2018

    It makes perfect sense to look at the technical goal only!

    Can you please look into this Marketo Documentation on JS API and say which of the Methods would apply here?

    Thank you for your prompt feedback,

    Emilia

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    June 27, 2018

    It's not just one magic method -- you need a Marketo-fluent JavaScript developer.

    If you search my posts here and on my blog you'll see a wealth of examples of similar customization.

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