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July 17, 2017
Question

Form Fills Not Being Captured

  • July 17, 2017
  • 1 reply
  • 738 views

Hi,

I was testing a form out and strangely enough some of our form fills were being captured and some were not.

I noticed that this was specifically in the case when a new lead that does not exist in the database fills out a form, they will neither be captured nor created.

Has anyone else experienced this? Does anyone know how to fix this?

Thanks,

Adele

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1 reply

SanfordWhiteman
Level 10
July 17, 2017

Are you checking a Smart List with the Filled Out Form activity and no other constraints?