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Anonymous
October 23, 2014
Question

Form Entry on Confirmation Email

  • October 23, 2014
  • 1 reply
  • 1065 views
I am running a live event with the registration page being a Marketo Landing Page. I want to have the First Name  field that they fill out be the salutation in a confirmation email...i.e. if their name is Benjamin in Salesforce, but they enter in Ben on the registration form I want the confirmation email to begin...

Ben, 
Thank you for...etc...

I assume I would use tokens to accomplish this but am unsure as to which one to utilize. 

Thanks,
Sean
 
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1 reply

Josh_Hill13
Josh_Hill13
Level 10
October 23, 2014
You can use {{lead.First Name}}

In the email designer, look for a little blackboard, that is the token lookup dialog. You can access most fields from that as a token.

But remember that if they type in "Ben" as their first name, and the database previously had "Benjamin", their new data will overwrite the old data, *unless* you field block First Name.

If you field blocked First Name, then the token would render as the original data, "Benjamin"
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